Whilst we treat all age groups, we typically see people aged 40+. Since we started back in 2010, we’ve found that we especially resonate with people in their 40s, 50’s, 60s, and older. Through listening to our clients concerns and their goals and motivations for coming to see us in the first place, we’ve developed bespoke treatment plans that are designed to get people back to the activities they have been missing out on.
Thorpes Physiotherapy is unique because we’ve won several awards over the years including being voted the number 1 physiotherapy clinic in the UK – an accolade that we are extremely proud to hold.
We also boast over 190 5* Google reviews, and we always encourage potential clients to read those reviews. They reflect genuine feedback from our existing or past patients about our treatment approach, our team and the outcomes we achieve. Johnny regularly shares the feedback we get from satisfaction surveys with the team because it’s important to us that we always strive to improve our level of service where necessary.
Another reason why we’re different from NHS physio or other private clinics in the area is that we prioritise a hands-on approach. We get frustrated when clients tell us they’ve seen physios in the past who have just handed them a generic sheet of exercises. The reason it infuriates Johnny is because, for over 20 years, he has been providing hands-on manual therapy techniques and has witnessed its power and effectiveness time and time again. Manual therapy needs to be combined with education and exercise to create an effective program, but taking a hands-off approach simply isn’t good enough for Johnny or the rest of our team here at Thorpes Physiotherapy as it is the best way to achieve lasting results.
Additionally, Johnny is currently the Chair of Education for the Society of Musculoskeletal Medicine and lectures on courses both nationally and internationally.
Before starting Thorpes Physiotherapy, he was a clinical specialist in the NHS and many of his colleagues in the profession would refer to him as one of the leading physios in the UK. One reason why Johnny has been attributed with this title is that he is heavily involved in educating his team to enhance their clinical skills so more people can benefit from treatment at Thorpes Physiotherapy. If you have treatment with us, you can be assured that you are receiving world-class physiotherapy.
When Johnny teaches courses to physios, osteopaths and doctors around the UK and internationally, he always notices differences in quality. Some physios have great hands-on techniques that will get results for clients, while others either don’t use hands-on methods or their techniques are less effective. The varying quality of physio can be a bit of a lottery for clients, but not at our practice.
We provide early morning and evening and can even offer virtual appointments if you’re away on holiday or on business. We truly value customer service and patient satisfaction above all else. From the moment you arrive at our clinic, our friendly admin team will offer you a cup of coffee and ask about your day because we genuinely care. During the consultation, we give you time to express you concerns and never rush you. We seek feedback continuously because we’re always striving to improve. We regularly audit our practice to ensure we’re achieving world-class outcomes, so you enjoy coming for physio with us.
We understand that if you’ve never had physio before, you might be anxious or nervous, especially if you’re in pain. We create a relaxed atmosphere to put you at ease and ensure world-class follow-up.
We know that to achieve the best outcomes, we need to provide a reasonable number of sessions. We never over-treat, but we will give you a recommended plan and follow up to make sure you continue to reach your goals. Once you’re out of pain, we have a health and wellness team with massage therapists and specialised personal exercise trainers to ensure you stay out of pain. We understand that our health-conscious clients want to remain healthy and active even after overcoming the initial condition, which is why many of our patients stay with us long after their initial treatment sessions have come to an end